Privacy Policy
This page explains how we collect, use, store, and protect customer details when you browse, place an order, or contact us about evening wear. It follows UK GDPR and the Data Protection Act 2018.
Clear lines. No guesswork.
We only ask for the details needed to sell and deliver formalwear, answer your messages, and keep basic records. That can include your name, contact details, order notes, fitting preferences, delivery information, and payment references handled by our payment provider.
We do not ask for more than we need. Simple.
We use customer data to take orders, arrange appointments, reply to questions, process returns where offered, and keep you updated about your purchase or booking.
Access is limited to staff who need it. We use password protection, least-access handling, and careful record keeping to reduce the chance of misuse or loss.
We keep order and enquiry records only for as long as needed for business, tax, and legal purposes. After that, we delete them or anonymise them.
You can ask for a copy of your data, ask us to correct it, object to some uses, or request deletion where the law allows it. If you want to check what we hold, contact us and we will deal with it properly.
We share data only with trusted service providers that help us run the shop, such as payment processors, delivery partners, and IT support. They can use it only for the job we give them.
If you have a privacy request, send it to us and we will route it to the right person.
Use these links for quick access to the rest of the site.